Customer care and ongoing improvement are our core principles, grounded in understanding our customers' needs and consistently surpassing their expectations.

At The School Printer, commitment to our customers is the responsibility of every employee.

As a company our aim is:-

To deliver a high-quality product that meets our customers' needs and expectations on the first attempt every time! We aim to consistently fulfil our customers’ requirements through prompt delivery, offering the best value for money, providing efficient and courteous service, and ensuring our products possess superior quality, reliability, and durability.

As a company we pledge to:-

1. Understand and address our customers’ needs and expectations.
2. Learn from mistakes and turn negative reviews into opportunities for learning.
3. Enhance production processes to ensure ongoing quality and productivity improvements.
4. Build a highly trained, motivated workforce that takes full accountability and responsibility.
5. Foster long-term relationships with customers and suppliers.
6. Maintain clear lines of communication.

Real Customer Service and Product Reviews

We’re nothing without our customers! Customer satisfaction keeps the customers returning and our presses rolling. Customer feedback helps us to develop new products and to improve our service and website – to make ordering simple and our product range exceptional.

We use Reviews.io, an unbiased review collection service, to connect with our customers. Nine days after an order, Reviews sends an invitation to each customer to review the service and/or product provided by The School Printer. Customers can leave a quick star rating or a more detailed written comment. We are delighted to see our 5-star ratings and the positive comments, and sometimes negative feedback, being shared.

To leave an independent review of The School Printer via the ALP Reviews site you can wait for the invitation to drop in to your inbox or click the logo

All feedback is invaluable so if you love us or hate us, please take a moment to let us know!